£22000 - £25000 per annum
0161 2600 649
2 months ago
1st Line Support / Technical Support - Leeds
Does Finance matter to you?
Have you worked within the Financial Sector and enjoyed being apart of a professional company?
As a 1st Line Support Technician you could be working for a Chartered Accountancy practice based in the city centre of Leeds. Operating as one of the UK's leading financial accountancy firms who work with some household names in the UK. This is a professional organisation who hold themselves to high standards of excellence and actively promotes teamwork. This financial organisation focusses on their clients to build long meaningful relationships delivering quality work to a high standard.
What you will be doing as a 1st line Support Technician:
You will be working as a part of a small team looking after the provision of software and hardware. If you have an entrepreneurial flare and enjoy resolving technical issues within allotted timescales, then this could be right up your street. If career development is what you are looking for then this could also hit the nail on the spot. While currently a small team you will be working with the IT Manager and help deliver improvements to the service by making improvements to the process. Further down the line you could be the driving force within this team once it has grown.
- Supporting internal users on issues of a 1st Line and 2nd Line nature.
- Escalating issues to more experienced members of staff
As a 1st Line Support Technician you will have worked with:
- Active Directory (DNS, DHCP, Group Policy)
- Office 365 (email administration)
- Microsoft Office (2013 /2016)
- Windows 7 / Windows 10
- Finance or Practice Management Systems (Sage, Quick Books, Xero)
Having worked with this client for several years, it is clear to see the progression and training available is right up there with the best in the area. The company culture within the business is incredibly tight knit, a real family feel within the team! The company offer a fantastic benefit’s including bespoke training, 25 days holiday, and the opportunity for some remote work.
To be considered for the role simply click apply.
Supporting technologies such as: Office 365, All Windows OS, Google G Suite, Windows Server Administration and supporting components (DNS, DHCP etc...)